Learn how you are onboarded to Procuros as a supplier, how to upload your product catalogue, and what to expect from your first order onward.Your customer has chosen Procuros to exchange order-related documents with you digitally. As a supplier, you use the Procuros Portal to receive orders and send back the documents your customer needs — no EDI project or IT setup required to get started. This page explains the typical WebEDI onboarding journey. Your exact setup may vary depending on the customer you trade with and the document types they require.
WebEDI means you process documents manually in the Procuros Portal, or by emailing PDF documents to Procuros. If you would prefer a direct technical connection later on, speak to our team ([email protected]) about upgrading to a direct connection.
Who this guide is for
Use this guide if one of your customers invited you to Procuros and you want to understand what happens during onboarding, what Procuros needs from you, and what to expect once orders start flowing.Onboarding at a glance
Invitation
Your customer announces the switch to Procuros. You then receive a Welcome Email from Procuros and get access to the Procuros Portal.
Product Catalogue (PRICAT) — if requested
If your customer requires it, you upload your product catalogue through the Portal so they have your up-to-date item data (GTIN, unit of measurement, price, and so on) to order against.
Documents you may exchange
The exact set depends on your customer’s process. The most common WebEDI document types are:| Document | Direction | What it is used for | Channel | Format |
|---|---|---|---|---|
| Order | Customer → supplier | Your customer sends a purchase order to you through Procuros. | CSV, PDF | |
| Order Response | Supplier → customer | You confirm whether you can fulfil the order. | ||
| Delivery Note | Supplier → customer | You inform your customer which goods are being shipped. | ||
| Invoice | Supplier → customer | You submit invoice information for delivered goods. | ||
| Product Catalogue (PRICAT) | Supplier → customer | You provide the product data your customer orders against. | Portal |
Phase A — Invitation
1. Your customer announces Procuros
About two weeks before go-live, your customer lets you know they are switching to Procuros for order processing. This is advance notice so the later emails from Procuros are expected — you do not need to do anything yet.2. You receive your Welcome Email
Procuros sends you a Welcome Email with a link to activate your account in the Procuros Portal. Activating your account is free and takes a few minutes.Phase B — Product catalogue (PRICAT)
3. Upload your product catalogue (if requested)
If your customer requires a PRICAT, Procuros sends a PRICAT request shortly after your Welcome Email. A PRICAT is your product catalogue — the articles, prices, and identifiers your customer orders against. Uploading it lets Procuros match incoming orders to the right products. You upload it directly in the Portal. See the PRICAT documentation for the step-by-step upload guide.Reminders. If your catalogue has not been uploaded, you will receive an automatic reminder after 7 days, and a second reminder 7 days after that. Uploading early keeps your go-live on schedule.
Phase C — Go-live & your first order
Go-live
From go-live onward, all orders from your customer flow exclusively through Procuros. Your customer switches off any parallel order channels, so Procuros becomes the single place you receive orders.4. You receive your first order
You receive an email notification for each new order. The order is attached in two formats — a CSV file and a PDF file. The notification also lists which documents your customer expects back from you, such as an order confirmation or a delivery note. You can create those follow-up documents directly from the order in the Portal, which keeps them linked to the correct order.5. Where to send your documents back
Procuros provides you with a dedicated inbound email address for returning your documents. From your second order onward, this address is included directly in the order notification.Upgrading to a direct connection
WebEDI is the fastest way to start exchanging documents digitally, with no IT setup. Once you are processing orders regularly, you can upgrade to a Seamless (direct) connection that integrates with your own system, removing the manual portal steps.You become eligible to request a direct connection once:
- at least 1 order has been transmitted to you via WebEDI, and
- at least 2 return-channel documents have been submitted via WebEDI.
Before go-live checklist
Before you start using Procuros operationally, confirm that:- you can log in to the Procuros Portal
- the correct users have access
- your company details are correct
- your team knows which customer invited you
- your product catalogue has been uploaded, if your customer requires one
- you can receive and open the first order
- follow-up documents can be created or uploaded
- order notifications reach the right people
Questions or need help?
Contact support
Reach us any time at [email protected].