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Procuros allows you to control who receives notifications about document exchanges. You can configure notification recipients at two levels: document-level and relationship-level. Together, these give you flexible control over who gets notified — from broad company-wide defaults down to specific overrides for individual trade partners.

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Understanding Notification Levels

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Document-Level Responsible Users

Document-level responsible users are the default recipients for notifications related to a specific document type (e.g., Invoices, Credit Notes, Price Catalogs). These are configured centrally in your company settings and apply across all your trade partner connections. For example, if you add [email protected] as a document-level responsible user for Invoices, that address will receive invoice-related notifications from every trade partner — unless a relationship-level override is in place.

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Relationship-Level Responsible Users

Relationship-level responsible users allow you to override the document-level defaults for a specific trade partner connection. When set, they completely replace the document-level responsible users for that particular partner and document type — the two lists are not merged. This is useful when different teams or contacts within your organization are responsible for specific trade partners. For example, you might want [email protected] to handle invoice notifications from Partner A, while all other partners continue using the default [email protected].

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Editing Responsible Users

When you click Edit (either at the document level or relationship level), a dialog opens where you can manage the list of email addresses.
1

Add Email Addresses

Enter a valid email address in the input field and click + New Email Address to add it to the list.
2

Remove Email Addresses

Remove existing email addresses by clicking the remove button next to them.
3

Save Changes

Click Save to apply your changes, or Cancel to discard them.

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Managing Document-Level Responsible Users

To configure the default notification recipients for each document type, navigate to the Notifications Management settings page.
1

Open Notifications Management

Navigate to Settings in the left sidebar and select Notifications Management.
2

Review Document Types

The page lists all available document types (e.g., Invoices, Credit Notes, Price Catalogs, Remittance Advices, Sales Reports) along with the currently configured responsible users for each.
3

Edit Responsible Users

Click the Edit button next to a document type to add or remove email addresses. Changes apply to all trade partners that do not have relationship-level overrides.
If a document type shows “No recipients configured”, no one will receive notifications for that document type unless relationship-level responsible users are set for specific partners.

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Viewing Relationship-Level Overrides

When one or more trade partners have custom responsible users configured for a document type, you will see a green indicator below the document type with the text “Custom recipients set in X trade partner(s)”.
Click View Details to open a side panel that shows which partners have custom responsible users and the email addresses configured for each. You can search by partner name or email address to quickly find specific overrides.

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Managing Relationship-Level Responsible Users

To configure notification recipients for a specific trade partner and document type, navigate to the connection’s Notifications Management tab.
1

Navigate to the Connection

Go to My Connections in the left sidebar, select a trade partner, and open the relevant document type.
2

Open Notifications Management Tab

Click the Notifications Management tab in the document type detail view.
3

Configure Responsible Users

The page shows both parties in the connection. Click Edit next to a party to configure who receives notifications for this specific partner and document type.
Editing permissions depend on your partner’s status. If your trade partner is not a Procuros customer, you can edit the responsible users for both parties in the connection. If your trade partner is also a Procuros customer, you can only edit your own party’s responsible users — the other party’s recipients are managed by them and shown as read-only with the label “Recipients are defined by your trade partner”.

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Unrecognized Email Domains

To protect against misconfigured notifications, Procuros verifies the email domains used for notification recipients. When you save changes that include email addresses from domains that have not been previously approved for your organization, Procuros will show a review dialog before applying the changes.
The dialog separates the email addresses into two categories:
  • Approved — Email addresses from domains that are already recognized by your organization. These are added immediately and will start receiving notifications right away.
  • Require domain approval — Email addresses from domains that are not yet recognized. These will not become active until the domain has been approved internally. The email addresses are shown highlighted in yellow to indicate they are pending.
To submit unrecognized domains for review, click Request Approval. You can also click Back to return to the edit dialog and remove or correct the email addresses before proceeding.
Until a domain is approved, email addresses from that domain will not receive any notifications. Make sure to follow up on approval requests if notifications are time-sensitive.
This page covers managing who receives notifications. To configure which types of notifications you personally receive (e.g., issue alerts, incoming documents, sent documents), visit Profile & Preferences.