Sending Dispatch Instructions
Step by step guide to sending dispatch instructions from Xentral to Procuros
Sending Dispatch Instructions
Dispatch instructions are used to inform fulfillment service providers about pending shipping activities.
Set Up Fulfillment Integration
The connector uses the same shipping function for delivery notifications and dispatch instructions. For integration with fulfillment service providers, there are specific requirements:
- A separate warehouse is required for each fulfillment service provider
- Each warehouse must be assigned a unique project
- Each warehouse must be linked to an address of the fulfillment service provider
Warehouse Configuration
Set up warehouse
Set up a warehouse for each fulfillment provider in Xentral under “Warehouse Management”.
Assign project
Assign each warehouse its own, exclusive project. The project name is the only mandatory field.
Assign address
Assign each warehouse an address of the fulfillment service provider that contains the “ship to GLN”.
Ensure exclusivity
Make sure that only one combination exists for each project/warehouse combination.
Submit project IDs
The project IDs can be found in the URL of the project page. Share these IDs with Procuros.
If the same project is assigned to multiple warehouses, Procuros cannot pick up the correct documents!
Process for Sending Dispatch Instructions
Preparation
Make sure that the shipment has been assigned the correct project and fill out all mandatory fields (customer number, order number).
Approval
The shipment and the associated delivery note must be in the status “approved”.
Transmission
The dispatch instruction will be sent to the fulfillment service provider as soon as all conditions are met.
Confirmation
Share the document number with Procuros and wait for positive feedback from the fulfillment service provider.
Troubleshooting Document Sending
If problems occur when sending documents:
For persistent problems, please contact Procuros support at [email protected] with a detailed description and the affected document numbers.
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