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Credit Note Prerequisites

IMPORTANT! An invoice associated with the credit is mandatory for setup.

  • Procuros can only send credit notes that are based on an existing invoice. Please ensure this is always the case. You can easily check this:
  • If you go to the “Documents” tab on the credit note, you should find the associated invoice.

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Required Fields

  • Invoicing-GLN
  • ShipTo-GLN
  • Article GTINs / EANs

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Credit Note Workflow

1

Create credit note

Relevant credits are generated via the “Create credit” button.

2

Check the link

The “Create credit note” option is only displayed if you have previously selected “Create open items” for the associated invoice.

3

Set status

In order for Procuros to be able to export the credit, it must have the status “Open items created”. This status is achieved by simply saving the credit.

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Troubleshooting Document Sending

If problems occur when sending documents:

For persistent problems, please contact Procuros support at [email protected] with a detailed description and the affected document numbers.

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