> ## Documentation Index
> Fetch the complete documentation index at: https://docs.procuros.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Reconciliation

> Learn how to identify and resolve payment data by comparing your exchanged documents with remittance advices.

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Procuros automatically matches payments to invoices using the details provided in remittance advices and reconciles the payment information against your submitted invoices — ensuring accuracy down to the cent.

## Overview of Payment Reconciliation

The reconciliation dashboard is divided into two tabs: Open Remittance Advices and Completed.

<Steps>
  <Step title="Open Remittance Advices">
    These are remittance advices that still require your attention. This could be because the reconciliation process is not yet fully complete or the data has not yet been manually pushed to your ERP system.
  </Step>

  <Step title="Completed">
    These remittance advices have been fully reconciled. No further action is required, and the payment information has already been updated in your ERP system.
  </Step>
</Steps>

### Payment Reconciliation Detail View

The detail view displays all key information about the documents referenced in the remittance advice. In the list, you’ll be able to review each referenced document along with its current status. The possible statuses are:

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</Frame>

<Steps>
  <Step title="Approved">
    The document has been manually reviewed and approved.
  </Step>

  <Step title="Discrepancy">
    The referenced document contains amount differences when compared to the remittance advice.
  </Step>

  <Step title="Missing">
    <Warning>
      The document **requires manual approval**. It was referenced in the remittance advice but has not yet been received by Procuros. To proceed with reconciliation, you’ll need to manually approve the missing document. This confirms that the reference is valid even if the original document wasn’t received through Procuros.
    </Warning>
  </Step>

  <Step title="Pending Review">
    <Warning>
      The document **requires manual approval**. This status typically applies to Debit Notes and Service Invoices, as these types of documents are not transmitted through Procuros automatically.
    </Warning>
  </Step>

  <Step title="Reconciled">
    The document was automatically matched with the remittance advice by the system.
  </Step>
</Steps>

Reconciliation progress will only reach 100% once all referenced documents are either **Approved** or **Reconciled**. Only then will you be able to submit the remittance advice to your ERP system. Until that point, any unresolved items must be addressed to ensure data consistency. Please note that **discrepancies do not impact the reconciliation process** percentage.

<Note>
  Once the reconciliation is complete and the remittance advice has been submitted to your ERP system, Procuros will automatically mark the corresponding pending invoices as Paid.
</Note>

### How to use the feature

<Steps>
  <Step title="View open remittance advices">
    Open the "Open Remittance Advices" tab to view your open inbox.
  </Step>

  <Step title="Complete them to 100% reconciliation process">
    Click on a single remittance advice to view its line items. By clicking 'View Pending Items Only' all items that require your action will be auto-filtered. You can click on them one by one to make a decision on them or leave an internal comment.
  </Step>

  <Step title="View and ensure discrepancy correctness">
    Discrepancies do not hold back remittance advice submission but it is generally advisable to review any discrepancies with an abnormal discrepancy percentage.
  </Step>

  <Step title="Submit the remittance advice to your system">
    Click 'Submit to ERP' to update all documents as paid in your ERP system that are contained within the remittance advice. If certain documents are not in your ERP system (e.g., because you manage your liabilities in a third party system), nothing will happen to them and only the documents that can be found will be updated.
  </Step>

  <Step title="Review past submissions in the 'Completed' tab">
    Keen to see anything that you submitted in the past? All historic submissions are stored under the 'Completed' tab.
  </Step>
</Steps>

### FAQs

<AccordionGroup>
  <Accordion title="What happens in my ERP system once I submit a remittance advice?">
    Procuros will look up all documents that correspond to the document numbers in the remittance advice and change their status to paid / redeemed.
  </Accordion>

  <Accordion title="What happens if I submit and there is a discrepancy between the invoiced and remitted amount?">
    With submission, any document will be **marked as fully paid**. Procuros does not distinct between partial and full payments, hence discrepancies will be highlighted before submission so that you can take corresponding action if desired.
  </Accordion>

  <Accordion title="Do early payment cash discount and other deductions get transferred as information into my ERP?">
    No, the current version only supports status changes. To see a breakdown of deductions, simply hover your mouse cursor over the discrepancy in Procuros (only shown if the retailer sends that information).
  </Accordion>

  <Accordion title="What does it mean if a document within a remittance advice is marked as &#x22;Missing&#x22;?">
    Missing documents are indicated as documents that are unknown to Procuros. This is typically the case for document types that are not yet transmitted via Procuros, but rather outside of it (e.g., debit notes).
  </Accordion>

  <Accordion title="Does Procuros support the ingestion of PDFs and CSVs of remittance advices?">
    Not yet. The current version focusses exclusively on the translation of EDI messages from larger retailers like EDEKA and Markant partners. The support of PDF and CSV files is on the short-term roadmap for the feature.
  </Accordion>

  <Accordion title="How can I find specific information regarding the payment status of e.g. a certain invoice?">
    All documents are globally searchable via Procuros. Simply use the search function under 'Transactions' by using the document number. After clicking into the document, all related transactions (e.g., the remittance advice the invoice was included) are linked in the right side bar.
  </Accordion>

  <Accordion title="Can I set rules for discrepancies?">
    Unfortunately not yet. This is a heavily requested improvement and it's on our product roadmap. For now, please refer to the discrepancy percentages to see whether a discrepancy is within expectations and if not, hover the discrepancy pill to see a breakdown of the discrepancy.
  </Accordion>

  <Accordion title="Does Procuros create any new documents out of my remittance advices?">
    No. The current version only updates whichever documents you work on in your ERP.
  </Accordion>

  <Accordion title="What happens to Markant service invoices?">
    If you have an active EDI connection covering Markant service invoices, those will in the current version of the feature moved directly to the 'Completed' tab (effectively skipping the invoice). This is due to the fact that the current feature integration does not support the updating of service invoices in the ERP.
  </Accordion>
</AccordionGroup>