> ## Documentation Index
> Fetch the complete documentation index at: https://docs.procuros.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Sending Dispatch Instructions

> Step by step guide to sending dispatch instructions from Xentral to Procuros

## Sending Dispatch Instructions

Dispatch instructions are used to inform fulfillment service providers about pending shipping activities.

### Set Up Fulfillment Integration

The connector uses the same shipping function for delivery notifications and dispatch instructions. For integration with fulfillment service providers, there are specific requirements:

1. A separate warehouse is required for each fulfillment service provider
2. Each warehouse must be assigned a unique project
3. Each warehouse must be linked to an address of the fulfillment service provider

### Warehouse Configuration

<Steps>
  <Step title="Set up warehouse">
    Set up a warehouse for each fulfillment provider in Xentral under "Warehouse Management".
  </Step>

  <Step title="Assign project">
    Assign each warehouse its own, exclusive project. The project name is the only mandatory field.
  </Step>

  <Step title="Assign address">
    Assign each warehouse an address of the fulfillment service provider that contains the "ship to GLN".
  </Step>

  <Step title="Ensure exclusivity">
    Make sure that only one combination exists for each project/warehouse combination.
  </Step>

  <Step title="Submit project IDs">
    The project IDs can be found in the URL of the project page. Share these IDs with Procuros.
  </Step>
</Steps>

<Warning>
  If the same project is assigned to multiple warehouses, Procuros cannot pick up the correct documents!
</Warning>

### Process for Sending Dispatch Instructions

<Steps>
  <Step title="Preparation">
    Make sure that the shipment has been assigned the correct project and fill out all mandatory fields (customer number, order number).
  </Step>

  <Step title="Approval">
    The shipment and the associated delivery note must be in the status "approved".
  </Step>

  <Step title="Transmission">
    The dispatch instruction will be sent to the fulfillment service provider as soon as all conditions are met.
  </Step>

  <Step title="Confirmation">
    Share the document number with Procuros and wait for positive feedback from the fulfillment service provider.
  </Step>
</Steps>

## Troubleshooting Document Sending

If problems occur when sending documents:

<Accordion title="Common Problems When Sending Documents">
  1. **Missing mandatory fields**: Check if all required fields are filled out
  2. **Incorrect workflow status**: Make sure the correct status is set
  3. **Missing master data**: Check if all necessary master data (GLN, GTIN, etc.) is stored
  4. **Incomplete batch information**: Check if all batch information is complete
</Accordion>

For persistent problems, please contact Procuros support at [help@procuros.io](mailto:help@procuros.io) with a detailed description and the affected document numbers.